Job Summary/Purpose

Binary Defense is a human-driven, technology-assisted managed security service provider (MSSP). Our security portfolio includes behavioral-based endpoint detection and response (EDR)/managed detection and response (MDR) with 24/7 security operations center (SOC) support; security information and event management (SIEM) deployment, management, and monitoring; and 24/7 intelligence services that monitor both Clearnet and Darknet. Join a growth-oriented team that values its employees, is well-positioned as a disruptor within the thriving cybersecurity industry and offers great opportunities for career advancement.

We are looking for a Junior User Researcher to help build Vision, our flagship endpoint protection platform. You will work closely with a senior user experience designer to help the team better understand the user journey by performing task analysis, contextual inquiry, usability studies, and using other user research methods.

As a remote-friendly team, we default to trust and expect the best from each other. We thrive as a team when we cooperate with each other to deliver timely and effective work. We do our best to help everyone bring their whole selves to work, and support family-friendliness and flexibility in our schedules.

What you’ll need to be successful

  • Experience running qualitative and quantitative research studies
  • Excellent observation and note-taking skills
  • Confidence in synthesizing research into insights that will help inform product design and development
  • Ability to communicate effectively, especially through digital mediums like Slack and source code management tools
  • Experience in the cybersecurity industry is not necessary, but curiosity for how to make the world a safer place for business and technology will be helpful
  • A penchant for lifelong learning


Position Specifics

Job Title: Junior User Researcher
Job Category: Developer
Department/Group: Vision
Job Code:
Location: Hudson, Ohio & Remote
Physical Requirements: Lift 25 pounds
Travel Requirements: 0% - 30%
Position Type: Full Time
Reports to: Jimmy Byrd
Shift: Flexible

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