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RMM Tools: The Double-Edged Sword—Balancing Software Benefits & Misuses 

ON DEMAND

ThreatTalk Series

Remote Monitoring and Management (RMM) tools provide critical benefits such as centralized IT oversight, remote troubleshooting, and automated patch management. While these capabilities significantly improve operational efficiency, they can also be exploited by threat actors, presenting serious security vulnerabilities and organizational risks.  

Deeply integrated into IT systems and heavily relied upon by helpdesk and IT support teams, RMM tools are increasingly weaponized through social engineering tactics. Threat actors often gain initial access to a network by deceiving users into installing what appears to be a legitimate utility. This grants attackers full control of the device and the organization’s networks. 

Once inside, malicious actors use RMM tools to conduct a range of harmful activities, including establishing persistence, navigating laterally through the network, and stealing or exfiltrating sensitive data. This dual-edged nature of RMM tools underscores the importance of vigilance, robust security measures, and user awareness in mitigating these risks. 

Join us for an exclusive ThreatTalk as we dive into the dual-edged nature of RMM tools, explore real-world examples from the Black Basta, Medusa ransomware campaigns and more, and share actionable strategies to strengthen your security posture. Our experts will provide valuable threat intelligence, key insights, and practical tips to help you stay one step ahead of these threat actors and their TTPs. 

Our Threat Intelligence and Research team will be covering: 

  • Overview of RMM Tools 
  • Key Capabilities and RMM Options  
  • Threat Actors Exploiting RMM Tools  
  • RMM Known Vulnerabilities  
  • Common Exploitation Methods Used by Attackers  
  • Real-World Case Studies Highlighting RMM Abuse  
  • Practical Strategies to Prevent RMM-Based Attacks  

What is a ThreatTalk?

Powered by ARC LABs, ThreatTalk is a webinar series crafted to drive engagement and provide timely and relevant intelligence on the state of the threat landscape. Led by our seasoned experts, each session dives into our latest threat intelligence trends and effective threat-hunting strategies. 

About The Speakers

JP Castellanos

JP Castellanos

JP Castellanos, the Director of Threat Intelligence at Binary Defense, brings over 15 years of extensive experience in the cybersecurity domain. Beginning his career as a help desk analyst in the Department of Defense (DoD), JP has skillfully climbed the ranks through roles in Incident Response (IR), Security Operations Center (SOC) management, Threat Hunting, and Cyber Threat Intelligence. His tenure with the DoD lasted till 2018, after which he served as a Senior Threat Intelligence Analyst supporting a major oil and gas organization until 2023.

An expert in advanced threat detection and response, JP holds several prestigious certifications from SANS, including FOR578 Cyber Threat Intelligence Analyst, FOR572 Network Forensic Analyst, and SEC599 Defending Advanced Threats. These credentials underscore his expertise in anticipating, mitigating, and defending against advanced cyber threats.

Known for his ability to translate complex threat landscapes into actionable intelligence, JP is committed to fortifying organizations against the evolving challenges of cybersecurity. His unique blend of technical expertise and strategic foresight ensures that attendees gain valuable insights into the detection and prevention of sophisticated cyber threats.

Eric Gonzalez

Eric Gonzalez is the Senior Incident Response Analyst at Binary Defense, bringing over 14 years of experience in Security Operations and Incident Response. Known for his expertise and dedication, Eric has worked in diverse industries, including professional services, healthcare, insurance, and higher education.

Before joining Binary Defense, Eric honed his craft in the healthcare industry as a Cybersecurity Incident Response Analyst, where he responded to a wide range of threats, establishing a threat hunting programs, helping with automation and content engineering, deploying and maintaining honeypots/honeytokens, and writing and reviewing numerous playbooks. His experience includes handling critical incidents such as ransomware attacks, credential stuffing, insider threats, and zero-day vulnerability exploits like Log4Shell and MOVEit.

Eric holds a BS in Cybersecurity and Information Assurance, an MS specializing in Computer Forensics and Cyber Operations, and multiple certifications, including GIAC Reverse Engineering Malware (GREM) and GIAC Certified Forensic Analyst (GCFA). With his deep technical expertise and passion for empowering organizations, Eric is dedicated to defending against evolving insider threats