Netgain, a cloud hosting and IT service provider, was forced to take their data centers offline after they suffered a ransomware attack in November. Netgain contacted their customers through a series of emails stating that on November 24th, 2020 they became a victim of a ransomware attack that affected their data centers but did not state the type of ransomware they were infected with. Originally Netgain tried to have their incident response isolate the attack but in a later email to clients, they stated that to contain the attack they were shutting down their data centers. On December 8th, 2020, a client of Netgain that depends on its cloud services to host office management software for optometrists released a statement updating their clients about the Netgain incident. The update stated that the systems for Netgain were still offline and over 60 people were working around the clock to rebuild the servers, but there is no estimate or timeline for when the data centers will be back up and running.
Written by: Nataliia Zdrok, Threat Intelligence Analyst at Binary Defense Russia’s invasion of Ukraine increased